Privacy Policy
What we collect
When you call, submit a form, or use the instant-estimate quiz on tricitylocksmithfremont.com, we collect the information you provide: name, phone number, the service area you select, and details about the job you describe. Our website also records standard technical data — pages visited, referral source, and campaign tags (UTM parameters) — so we understand which channel a request came from.
How we use it
Your contact details are used for one purpose: dispatching and completing the locksmith work you requested, including a confirmation call, the technician-introduction text, and the invoice. Campaign data is used in aggregate to measure which pages and ads generate calls.
We do not sell, rent, or share your personal information with third parties for their marketing. Information is shared only with service providers strictly needed to operate (telephony, lead routing, payment processing), each bound to use it solely for that purpose.
Calls and messages
By providing your phone number you agree to receive calls and SMS related to your service request (dispatch confirmation, technician introduction, arrival updates). These are transactional messages, not marketing. Message and data rates from your carrier may apply. Reply STOP to opt out of texts at any time.
Retention and your rights
Job records are kept as long as needed for warranty, accounting and legal purposes. You may request a copy of the information we hold about you, or ask us to delete it where the law allows, by emailing info@tricitylocksmithfremont.com. California residents may exercise rights under the CCPA/CPRA, including the right to know, delete, and opt out of sharing, using the same contact.
Cookies and analytics
The site uses only essential cookies and privacy-respecting analytics needed to measure traffic sources. We do not run third-party advertising cookies on this site.
Contact
Questions about this policy: info@tricitylocksmithfremont.com or (510) 880-1755. Effective date: August 2026.